Our Commitment to You

Our Commitment to You

At EQ Exchange, we believe the future of finance can be radically different from what it is today. In a world where trust in financial institutions has been eroded, we’re building a new way forward—one where transparency isn’t just promised, but delivered, in real time. This isn’t just about doing things differently; it’s about setting a new standard for what people should expect from a financial institution.

Transparency Isn’t a Buzzword—It’s the Foundation

The traditional way of doing business is broken. When FTX collapsed and Silicon Valley Bank failed, the system didn’t change. But we’re betting that it can. Our goal is to rebuild trust in crypto by doing something no other private company has done before: sharing all our financials— proof of reserves, proof of solvency, in addition to income statements, balance sheets, and other key metrics—in real time. This is about more than being open. It’s about showing, not telling, and setting the bar higher for what transparency should look like in finance.

People First, Always

A company is built by its people. At EQX, we believe in valuing every employee and rewarding their efforts. When we succeed, we all succeed together. It’s not about working 120% every day. It’s about being committed to a shared vision and knowing that success comes from consistent, collective effort over time.

Users Deserve Better

For too long, crypto exchanges have been confusing, difficult to use, and opaque. We’re changing that. EQX is built with the user at the center of everything we do. Our platform is designed to be intuitive, easy to navigate, and safe. Whether you’re new to crypto or experienced, you should feel empowered to understand every transaction and interaction you have with us. Transparency at every step.

Let’s Be 10x Better, Not Just Better

We don’t want to be marginally better than traditional financial institutions—we want to be 10x better. That means constantly rethinking how things should be done, from fees to the user experience, and building a platform that truly serves you. We document our journey, and we want you to be part of it—helping us push the boundaries of what’s possible.

Real Value, Real Community

Our mission isn’t to build a customer base—it’s to build a community. When you join EQX, you’re becoming part of something bigger. We’re here to deliver real, undeniable value to our members. You should feel confident that what we’re building together is designed to grow with you, with benefits that are clear, tangible, and designed to make your life better.

Leading Through Innovation

We don’t just talk about transparency; we build the tools to make it real. Our real-time reporting system gives you visibility into how we operate at every level. This is the future of finance: powered by technology, built on trust, and designed to empower users in ways that haven’t been possible before.

Growth That Lasts

Our vision is global, but it’s grounded in sustainability. We respect regulations and work within the system, but we’re also pushing the envelope in terms of what’s possible. By growing responsibly and working collaboratively with governments and regulators, we’ll build the kind of trust that can change the way finance operates, globally.

Consistency Wins Trust

Trust doesn’t come from a single action—it’s earned over time. At EQX, we commit to doing the right thing, consistently. Whether it’s in how we handle mistakes, how we communicate with our users, or how we innovate, we’re here for the long haul. This is about building something that lasts, and it starts with showing up, every day, with transparency and integrity.

We’re just getting started. Together, we can create a financial future that’s fairer, more transparent, and built on trust. Let’s build something better.

The Path Forward: Trading with Confidence

Join us on this journey toward a more transparent future. Sign up for our newsletter and waitlist to stay informed about EQX updates. Follow us on Twitter/X, Facebook, and Instagram to join the conversation.

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